Simmons Upholstery - Coventry Queen Sleeper Sofa

General Shipping Information:

• Shipping EstimateView
• Stock Status:View
• Ships to:  
• Ship Method:White Glove Bronze
• Upgrade Available? Yes

Delivery Instructions

This item will be delivered by a white glove freight carrier to ensure the safest and most convenient delivery. Please note:

• A white glove delivery team consists of at least two people so you will not be burdened with carrying your order from the back of the truck to your home.


• Once your order arrives in your area, a representative from the white glove carrier will call you to arrange a 4 hour window for delivery.


• You must inspect your package at the time of delivery. If the product has any damage or if you are concerned there may be damage, please write "Product Damaged" on the sheet you are asked to sign. This ensures that if there is any damage, it will be easy to resolve the problem.

Delivery Service Options

We offer 3 levels of service for this item: Bronze, Gold and Platinum. Bronze is your default shipping method; if you wish to upgrade to a higher service level you may do so during checkout. Please read the service descriptions below to determine which level is best for your needs.

White Glove Bronze (default)

• Delivery to: Inside the threshold of your residence. If you live in a home with a garage, the product will be left in your garage. If you do not have a garage, the product will be left in your front entrance. The product will not be carried up stairs. If you live in an apartment above the first floor of a building, we recommend upgrading to Gold or Platinum.
• Assembly Service: None
• Packaging: The product will be left in the original packaging.

White Glove Gold

• Delivery to: Inside your residence to the room you choose. This includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us*.
• Assembly Service: The shipper will unpack the product and provide basic setup that requires no tools (i.e. set pieces next to each other, or on top of each other).
• Packaging: The shipper will remove and dispose of all packaging.

White Glove Platinum

• Delivery to: Inside your residence to the room you choose. This includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us*.
• Assembly Service: The shipper will unpack the product and provide light setup that requires basic tools (i.e. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other).
• Packaging: The shipper will remove and dispose of all packaging.

*In all cases the shipper will not hook up any electrical or component wires. Having items carried up more than 25 steps and longer assembly periods are available as additional services which would require additional charges. Please contact us if you feel you need these services.